RETURN POLICY

 

All, Rookie Rookie USA equipment, unless it has been stated otherwise, has a 30-day money-back guarantee with the following conditions:

  • The return must be made within 30 days of the purchased date.
  • The product must be unused, undamaged, and in original packaging.
  • Please include your RMA number provided by our sales department.
  • Return shipping is not covered by Rookie Rookie USA. Please ship via USPS, UPS, or FedEx. A tracking number is not required but recommended.
  • Your refund will be issued after we have received the item.

For assistance with returning equipment, please contact us at sales@rookierookieusa.com with your order number, and reason for return. We will contact you with the return procedure.